Privacy Policy

We at 32 Dental Care (“we”, “us”, “our”) are committed to protecting the privacy of our patients, website visitors, and all users (“User”, “you”) of our website www.32dentalcare.org and our services. This Privacy Policy describes how we collect, use, share, and protect personal information you provide through our website, during appointments, or via other interactions with us.

1. What Information We Collect

Information You Provide Directly:
– Name
– Email address
– Phone number
– Postal address
– Medical/dental history and records relevant to treatment
– Insurance/payment details
– Appointment preferences

Information Collected Automatically:
– Device and browser type
– IP address and location data
– How you interact with the website (pages visited, links clicked, etc.)

2. How We Use Your Information

– Provide dental care, consultation, treatment planning, and follow‑up

– Schedule, confirm, and manage appointments

– Process payments and insurance claims

– Maintain accurate medical/legal records

– Communicate with you regarding treatment, reminders, and feedback

– Improve our services, website usability, and patient experience

– Ensure compliance with applicable health regulations and legal requirements

3. With Whom We May Share Your Information

We will not sell or rent your personal data. We may share information when necessary:

– With our dentists, clinic and administrative staff for the purposes of treatment and care

– With insurance providers to process claims

– With third‑party service providers who help us operate our website or provide support (under confidentiality)

– When required by law, such as in regulatory or public health matters

4. Patient Rights

– Access: Request access to the data we hold about you

– Correction: Ask us to correct or update inaccurate or incomplete information

– Data Portability: Request your data in a structured, commonly used, machine‑readable format

– Deletion: Request deletion of your data, where legally permissible

– Restrict Processing / Object: Limit or object to our use of your data under certain circumstances

5. Sensitive Information & Consent

Because dental records are medical in nature, you provide certain sensitive information such as medical history, treatments, etc. We handle this data with heightened confidentiality and security. By providing this information, you consent to our use of it for treatment, billing, and care coordination.

6. Security

We take reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse. We restrict access to personal and medical data only to those who need it to perform their jobs.

7. Retention

We retain your personal and medical records for as long as needed to provide services, for legal/practice obligations, and to comply with record‑keeping laws. After that, we securely destroy or anonymize the information.

8. Changes to Policy

We may update this policy from time to time. If there are material changes, we will post the updated policy on this website with a revised effective date.

9. Contact Us

If you have questions, want to exercise any rights, or want to raise a concern, you can contact:

Email: marketing@32dentalcare.org

Phone: +91 9500100032

Address: 32 Dental Care Center, Plot No 65, 1st floor, Durai Raj Street, Thirunager 3rd Right, Behind MegaMart Valasaravakkam, Chennai, Tamil Nadu 600087